ISO 9001

In today’s competitive world, consumers are increasingly demanding and placing more requirements on quality. Those who can provide this are certainly more competitive and consumers give them more trust. ISO 9001 The quality management system has become the most popular quality standard in the world, with over a million certified organizations in 180 countries worldwide. Today, it is the only standard from the 9000 family of standards published by the International Organization for Standardization (ISO) that can be used for conformity assessment purposes. ISO 9001 also serves as the basis for many other sector-specific standards, including  ISO 13485 (for medical devices), IATF 16949 (in areas of automotive industry) i AS/EN 9100 (for the field of the aviation industry).

The competitiveness of an organization in the international market is determined by the quality of its business processes. The quality management system is an effective management tool to fulfill the requirements placed before a modern, innovative organization, regardless of the field of work – production or services.

Why does ISO 9001 Matter?

Certification according to ISO 9001 demonstrates the organization’s ability to consistently meet and exceed customer expectations. For this reason, many customers require suppliers to have an ISO 9001 certificate in order to reduce the risk of purchasing a poor product or service. Organizations that have certified their system according to ISO 9001 are able to achieve significant improvements in organizational efficiency and product quality by reducing waste, defects, and increasing productivity.

Saving money and time – through the application of quality management that increases organizational efficiency, productivity, and profitability.

Reducing risk – by consistently achieving the required level of quality, thereby ensuring that products and services meet customer expectations.

The standard promotes the organization’s focus on a process approach in management. The advantage of this approach is reflected primarily in the transparency and ability to improve planned processes, properly define responsibilities and authorizations within those processes, identify information flows, methods used in the management system, identify necessary resources, and better control business processes.

The advantage of the standard is that its introduction encourages companies to strive for continuous improvement in accordance with the PDCA (Plan-Do-Check-Act) principle, with a special emphasis on motivating employees towards continuous improvements.

TMS has internationally recognized accreditation for ISO 9001.”

International Organisations.

• ISO :

  • Main ISO website: www.iso.org
  • ISO 9001 specific page : www.iso.org/iso-9001-quality-management.html –

• IAF :

  • IAF website : www.iaf.nu

European Organisations

• EA (European Accredation):

  • EA website : www.european-accreditation.org – European IAF equivalent.

• CEN (European Committee for Standardization):

  • CEN website: www.cen.eu –

• EU Commission:

  • website of EUC : ec.europa.eu

National organizations (Serbia)

• ATS (Accreditation Body of Serbia) :
  • ATS website : www.ats.rs – National Accreditation Body of Serbia .