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​Quality management in the service industry

On Thursday, 23.03.2017, at the Faculty of Organizational Sciences a lecture was held for fourth year students of undergraduate studies during a class on “Quality management in the service industry” on the subject “Quality in the area of conformity assessment”. Lecturer Natalija Jovičić Zarić BSc. has been working in TMS CEE doo Beograd since April 2015 as Coordinator for organizational development and international affairs, and as Quality manager. She gained her experience by working at her faculty, in the industry and then as a consultant, and later joined Accreditation body of Serbia. Students had the opportunity to familiarize themselves with the work of quality managers in the company TMS CEE and with the concept of conformity assessment in the body that is engaged in inspection and certification (products, processes and management systems). Students were invited to participate in the international conference of quality JUSK ICQ-2017 at the Special Conference: “Conformity assessment” which will be held from 5 to 9 June 2017. During 2017, TMS Academy will continue to organize training courses and seminars. For more information you can visit the site TMS Academy – www.tmsacademy.rs